Privacy Policy

Protecting Your Data and Information

Tango Tech respects your privacy and is committed to protecting the personal information you provide when using our website and purchasing our products.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or use the Tango Tech website.

1. Who We Are

Tangotech Tools is an online retailer of power tools and related equipment.


Business Name: Tangotech Pty Ltd
Email: [email protected]
Telephone: [Phone Number]
Address: 26 Summeridge Road, Summerveld, Durban


For the purposes of South Africa’s Protection of Personal Information Act 4 of 2013 (“POPIA”), Tango Tech is responsible for the processing of your personal information collected through this website.

2. Information We Collect

When you use our website, create an account, place an order or contact us, we may collect information including:


Your name and surname
Email address
Telephone or mobile number
Billing and delivery address
Account login details
Order and purchase information
Information you provide when contacting us


Technical information such as your IP address, browser type and device information
Website usage information collected through cookies and similar technologies
We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

3. How We Use Your Information

We may use your personal information to:


Process and fulfil your orders
Arrange delivery of products
Process payments
Create and manage your customer account
Communicate with you about your orders
Respond to enquiries and customer service requests
Process returns, refunds and exchanges
Improve our website, products and customer experience
Detect and prevent fraudulent or unauthorised activity
Meet our legal and regulatory obligations
Send marketing communications where you have provided the appropriate consent


We will not use your personal information for unrelated purposes without a lawful basis to do so.

4. Payments

Payments made through the Tangotech Tools website may be processed by third-party payment providers.

Tangotech Tools does not unnecessarily store complete payment card details on its own systems. Payment information is handled by the relevant payment service provider in accordance with its own privacy and security policies.


Payment Provider: Payfast


Customers should review the privacy policy of the relevant payment provider for further information about how payment information is processed.

5. Sharing Your Information

We may share relevant personal information with trusted third parties where this is necessary to provide our services to you.


These may include:
Payment service providers
Courier and delivery companies
Website hosting and technical service providers
Website analytics and marketing service providers
Professional advisers where necessary
Government, regulatory or law-enforcement authorities where legally required


We do not sell or rent your personal information to third parties.
Third parties who process information on our behalf are expected to handle that information responsibly and in accordance with applicable data protection requirements.

6. Cookies

Our website may use cookies and similar technologies to ensure that the website functions correctly and to understand how visitors use our website.


Cookies may be used to:
Keep items in your shopping cart
Remember your preferences
Keep you signed into your account
Understand website traffic and usage
Improve website performance
Support relevant marketing activities


You can adjust your browser settings to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the website.

7. Marketing Communications

If you choose to subscribe to marketing communications from Tangotech Tools, we may use your contact details to send you information about products, promotions, offers and other relevant updates.

You can unsubscribe from marketing communications at any time by using the unsubscribe option included in the communication or by contacting us directly.

8. Protecting Your Information

Tangotech Tools takes reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, maintaining business records and complying with legal and regulatory obligations.


Once information is no longer required, it will be securely deleted, destroyed or anonymised where reasonably possible.

10. Your Rights

In accordance with applicable South African data protection laws, you may have the right to:


Request access to the personal information we hold about you
Request correction or updating of inaccurate information
Request deletion of personal information where legally permitted
Object to certain processing of your personal information
Withdraw consent where processing is based on consent
Request information about how your personal information is being used


To exercise any of these rights, please contact us using the details provided below.

11. Children's Privacy

Our website is intended for general use and is not specifically directed at children.


We do not knowingly collect personal information from children without appropriate consent from a parent or legal guardian.

12. Third-Party Websites

Our website may contain links to websites operated by third parties.


Tangotech Tools is not responsible for the privacy practices, content or security of these external websites. We recommend reviewing the privacy policy of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal requirements.


Any updated version will be published on this page with the revised “Last updated” date.

14. Contact Us

If you have any questions about this Privacy Policy or how Tangotech Tools handles your personal information, please contact us:


Tangotech Tools
Email: [email protected]
Telephone: [Phone Number]
Address: 26 Summeridge Road, Summerveld, Durban
Information Officer: [Name, if applicable]
Information Officer Email: [Email Address]

15. Information Regulator

If you believe your personal information has not been handled appropriately, you may also contact the Information Regulator of South Africa.


Tango Tech encourages customers to contact us first so that we can try to resolve any concerns directly.

Discover the features that protect your privacy while using our website.

Our website is designed with your privacy in mind, making sure your information is secure and protected.

Secure Checkout

Our checkout process is encrypted to ensure that your personal information remains private.

Strong Passwords

We require strong passwords to ensure that your account remains secure and your information protected.